Serek Basses instruments are guaranteed to be free from defective materials and workmanship to the original purchaser for three years. Finish is not included in warranty coverage. Pickups are only covered if they are Serek pickups. For all other pickup and electronic concerns, as well as hardware defects, please contact the original manufacturer. The warranty begins on the date recorded on the Certificate of Authenticity included with the bass.
Should a defect become apparent during normal use, this instrument will be repaired free of charge, subject to the following conditions:
What’s Not Covered
The warranty is void if, upon inspection by Serek personnel, the defect is determined to be the result of damage due to misuse, exposure to environmental extremes, modification, or the use of replacement parts, including strings, not in conformity with factory specifications, or due to damage not resulting from a manufacturing defect.
This warranty does not extend to strings or deterioration of items subject to routine wear and tear, nor shall it apply where the serial number has been removed or defaced.
How To Obtain Service
You must obtain a Return Authorization (RA) number from the shop prior to return of instrument. Ship the instrument prepaid to the address below, with the RA number prominently showing outside the carton, and include your name, address, and description of the problem. Serek will return it, shipping prepaid, following repair.
Please return to:
Serek Basses
2950 W Carroll Ave, 2EB
Chicago, IL 60612
